We understand how difficult it is to come forward and talk about what has happened, particularly for people who have been humiliated and upset by their treatment. We’re experienced at providing support and advice every step of the way.
It’s unlawful to discriminate against someone because of a protected characteristic. For example, the police cannot stop and search someone simply because he is a young, black male; there must be an objective reason.
It’s also unlawful to treat someone the same when they need to be treated differently because of their protected characteristic. For example, it may be unlawful to refuse to provide a lift, if that prevents disabled people from accessing facilities.
It’s unlawful to victimise someone because they’ve complained of discrimination.
Public bodies also have to take active steps to promote equality, prevent discrimination and promote good relations between different groups. It’s unlawful for those bodies to fail to have regard to this duty when carrying out their activities.