Family Mediation Service

The family mediation process helps people to engage in discussions and explore all issues surrounding separation and divorce in a constructive way. It is an opportunity to consider arrangements that can be achieved in the circumstances for the family.

Many couples would like to come to an amicable agreement but find this difficult to achieve on their own. Family mediation helps to resolve issues in a constructive and cost-effective manner, focusing on what matters most to your family.

Our Family Mediation team is led by trained mediators Vanessa Friend and Jacqueline Major. Both are members of Resolution – a community of family justice professionals who work with families and individuals to resolve issues in a constructive way.


“My husband and I are getting divorced and needed help to agree the financial settlement. Relations and communications between us had become very difficult and strained so we attended mediation with Vanessa Friend. Always calm, clear and professional, Vanessa helped us to navigate and overcome the tensions between us and we were eventually able to reach agreement. Vanessa made what felt like an impossible situation feel manageable and I’m very grateful to her. Would highly recommend her services.”

Listen to Vanessa Friend explaining the benefits of family mediation.

To explore the process and have a confidential discussion
contact our family mediators .

How can mediation help you resolve money and property issues?

Mediators do not give legal advice but they can provide information to couples about the legal processes and the general principles that the court would follow in relation to children matters, property and money. It would be expected within mediation that both parties would give each other a clear picture of their financial position, and that they would assist each other to understand that financial position.

What is Family Mediation?

Family mediation consists of a series of discussions where a trained mediator will help to reach an agreement between both parties. The mediator facilitates the meetings but does not take sides or make decisions. Their role is to encourage dialogue and help make arrangements for the future.

Our qualified family mediators can help you to:

  • Reduce tension and hostility
  • Save on costs of lengthy court battles
  • Encourage open and honest channels of communication
  • Provide the appropriate tools to make informed decisions

When should family mediation be considered?

  • When the parties involved have a genuine desire to talk with the aim of setting their dispute
  • When the parties expect to remain in contact

Family Mediation available remotely

Our team of mediators at Hodge Jones & Allen will set up an on-line mediation process. They will use Zoom to bring people together in a virtual meeting room. The process they set up will also provide separate rooms so they can speak to you privately during the mediation. It is important to note that only those who have signed an agreement to mediate will be able to attend the Zoom mediation meeting.

What technology will I need for a remote mediation?

We would be happy to discuss with you the devices you have and which would be best. Your computer, tablet and smartphone can all be used. You may wish to test

What will happen during a mediation?

The mediator will speak to each person on the telephone and if all parties are happy that this is the most suitable process, an initial appointment will be arranged.

Most negotiations tend to focus on the care of children or financial affairs, but each family is unique and we adapt to suit our clients’ individual needs. We advise on a consultancy basis, which normally equates to approximately five or six sessions (it may be more or fewer) in which the family mediator, you and your partner or former partner will sit face-to-face and explore options.

If, after discussions, arrangements have been reached or both parties decide on certain options, for example about where the children will live and what time they will spend with each of their parents, a confirmatory mediation document will be drawn up. Unless the couple especially wants to have a court Order about the arrangements for the children, there is usually no need. If arrangements have been reached about the money and property, then it is always the case that parties should have any agreement recorded in a court Order known as a Consent Order. This will be explained to the couple in mediation.

Before, during or after the mediation, it is open to either party to obtain independent legal advice. If you wish, your legal adviser can draft up a legally binding document.

Mediation can begin at any stage; even if you have already begun court proceedings, it is not too late to commence family mediation.

We are aware of the damage that can ensue for families engaged in the court process, and we are committed to assisting the couple to make mediation work, no matter how difficult the situation or emotions.

Professional Mediation Service

At Hodge Jones & Allen, we offer a professional mediation service in respect of all aspects of family separation, including issues about children and about financial arrangements on the breakdown of marriage. Our family lawyers are qualified family mediators and members of Resolution.

Our Family Law Solicitors are backed by four decades of experience. Our legal practice and team of London Solicitors have a strong track record of achieving favourable client outcomes. For expert legal advice use our contact form or call us on 0808 231 6369 today.

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    Our offices are open from Monday to Friday from 9 am to 6 pm.

    Phone:0808 231 6369
    Fax:020 7388 2106
    Address:Hodge Jones & Allen Solicitors
    180 North Gower Street
    NW1 2NB