If you are not happy with the medical treatment that you or a family member received under the NHS or privately you have the right to have your concerns investigated and to be given a full and prompt response by the treating body.
When making a complaint you need to ensure you apply the correct procedure as prescribed by the NHS, or private body.
Depending on where you received treatment, complaint procedures will vary.
A summary of most relevant webpages and information is provided for you here:
In order to assist you in writing your complaint, a sample letter has been provided.
If you are not happy with the medical treatment that you or a family member received, you are entitled to request a copy of your / your family member’s medical records.
A summary of actions you need to take is provided for you:
Fill out this form and one of the team will get back to you:
Our offices are open from Monday to Friday from 9 am to 6 pm.
|Phone:||0800 437 0322|
|Fax:||020 7388 2106|
|Address:||Hodge Jones & Allen LLP 180 North Gower Street London NW1 2NB|