Medical mistakes will inevitably have consequences and sometimes these can be life changing. If, for example, you are unable to work as a result of your injury or illness.
If your GP or nurse associated with your GP practice has given you bad advice, not taken your concerns seriously, and this has lead to a delay in diagnosis of your condition, you may have a claim. If you have been given the wrong treatment, or your doctor has made a misdiagnosis as a result of which you have suffered an injury, you may be entitled to claim for compensation.
Our highly experienced team of specialist clinical negligence lawyers are here to assist and to advise. They will advise you comprehensively about the merits of your claim, funding and ensure that you and your family get the best possible results.
We have a proven track record of successfully bringing claims against the NHS, including hospitals and GPs as well as against private practitioners.
We are independently recognised as leaders in this field by a number of different sources including the leading Legal Directories.
Many of our solicitors are members of the Law Society’s and AvMA’s (Action Against Medical Negligence) Specialist Clinical Negligence Panel and are accredited by the Association of Personal Injury Lawyers (APIL).
The majority of our cases are funded by way of a conditional fee agreement, more commonly known as a No Win No Fee agreement. This means there is no financial risk to you. Start your claim today
Under the Data Protection Act 1998 everyone has the right to access their NHS and private healthcare medical records. Normally, the parents of children under 18 will be able to access their child’s medical records.
The healthcare provider disclosing the records is entitled to charge up to a maximum £50 to cover their administration fees. The records should be provided within 40 days of the request. If there has been more than one healthcare provider involved in providing treatment then separate requests will need to be made to each healthcare provider.
Can I obtain a copy of my deceased relative’s medical records?
If you are a Personal Representative or Executor of the deceased person or have a claim resulting out of their death, you have a right to request the Deceased’s medical records under the Access to Health Records Act 1990. You would have to provide evidence to support your request, for example a copy of the Grant of Probate or Grant of Letters of Administration. If you are unsure whether you fall into either of these categories, you can find out more information about claims relating to deceased persons here.
Whilst the procedure is much the same as when you request your own medical records, the £50 administration charge limit does not apply; a per page fee does.
Click here to access more detailed information about requesting medical records, and a template request form.
Making a complaint is sometimes a useful way to find out if you have a compensation case. Click here to access our quick guide on how to make a complaint, and a template complaint letter.
Making a formal complaint to your GP will not lead to compensation. A General Practioners’ complaint service can only offer an explanation of your treatment.
Complaints will be investigated internally by the GP practice – they are not obliged to call in external investigators.
It may take some weeks for your complaint to be investigated. You may be invited to attend meeting to explain your side of the complaint. It may be that you would prefer to deal with matters just by letter or email. There is no set process that must be followed.
At the end of the investigation you will receive a letter setting out the response to your complaint.
Alternatively, if you do not wish to complain directly to your GP then you can complain to the local Clinical Commissioning Group. A full list of all of the CCGs can be found here.
I don’t think my complaint has been properly dealt with?
If you are not happy with your complaint response then you are entitled to request an Independent Review.
Independent Review by the Parliamentary and Health Service Ombudsman
The independent review will be undertaken by the Parliamentary and Health Service Ombudsman ( PHSO). The PHSO will make a final decision on your complaint and will look at it afresh. There is no charge for this service.
Fill out this form and one of the team will get back to you:
Our offices are open from Monday to Friday from 9 am to 6 pm.
|Phone:||0808 231 6369|
|Fax:||020 7388 2106|
|Address:||Hodge Jones & Allen Solicitors 180 North Gower Street London NW1 2NB|