Christmas And New Year Sales Accidents: What To Do If You’re Injured During The Festive Shopping Rush
Every year, the Christmas and New Year sales draw thousands of shoppers to busy high streets, shopping centres and online stores, all hoping to grab a bargain during the festive season.
While this time of year is exciting for many, it also brings increased risks. Accidents during Christmas and New Year sales are unfortunately common.
If you’ve been injured while shopping during the festive sales whether in-store, in a car park or after purchasing a faulty product online it’s important to understand your rights and what steps you can take to pursue compensation. In this blog, we explore common types of Christmas and New Year sales accidents in the UK, what to do if you’re injured.
Common types of Christmas and New Year shopping accidents
Festive shopping environments can be hectic and, at times, unsafe. Below are some of the most common accidents that occur during the Christmas and New Year sales period.
1. Slips, trips and falls in stores
Busy shops, temporary displays and increased footfall can create hazards. Common causes of slip and trip accidents include:
- Wet or slippery floors caused by spillages, rainwater or cleaning products
- Unmarked hazards such as boxes, stock cages or promotional displays left in walkways or overloaded shelves.
- Torn carpets, uneven flooring or loose mats in high-traffic areas
Retailers have a duty to keep their premises reasonably safe, even during peak shopping periods.
2. Accidents in car parks
Shopping centre and supermarket car parks are often congested during the festive season, increasing the risk of accidents such as:
- Car accidents: Low-speed collisions caused by poor visibility, impatient driving or unclear signage
- Pedestrian accidents: Shoppers being struck by vehicles while walking between cars and store entrances
Both drivers and car park operators may have responsibilities depending on how the accident occurred.
3. Injuries caused by defective products
The Christmas and New Year sales often involve high volumes of online purchases, which can increase the risk of defective or unsafe products entering the market. Injuries may arise from:
- Faulty electrical appliances
- Dangerous toys
- Defective electronics or household items
If a product is unsafe or faulty, retailers and manufacturers may be liable under UK consumer protection laws, and you may be entitled to compensation for any resulting injuries.
What to do if you’re injured during the festive sales
If you’re injured while shopping during the Christmas or New Year sales, taking the right steps early can help protect both your health and your legal rights.
1. Seek medical treatment
Your health should always come first. Seek medical attention as soon as possible, even if the injury seems minor. Medical records provide important evidence if you later decide to pursue a personal injury claim.
2. Report the accident
- In-store accidents: Inform a member of staff or the store manager immediately and ensure the incident is recorded in an accident book. Ask for a copy of the report if possible.
- Defective products: Contact the retailer or supplier straight away to report the fault. Keep receipts, packaging and any written communication. If safe to do so, retain the defective product as evidence.
3. Gather evidence
If you are able, collect evidence to support your claim, including:
- Photographs of the accident scene, any hazards and visible injuries
- Contact details of witnesses who saw the accident occur
- Medical records, prescriptions and hospital or GP reports
4. Seek legal advice
If your injury is serious or has affected your ability to work or enjoy daily life, it may be worth speaking to a personal injury solicitor. A solicitor can assess your case, explain your rights and guide you through the claims process.
While the Christmas and New Year sales are known for great deals and festive cheer, they’re also a time when accidents are more likely to happen. Retailers and suppliers still have a duty to keep shoppers safe even during the busiest times of year.
Accidents can happen at any time, but acting quickly and taking the right steps can make a significant difference to your recovery and any compensation you may be entitled to.
Stay safe during the festive sales, and merry shopping.