Reasons To Avoid Using AI To Provide Information To Your Solicitor
AI tools can be handy for everyday tasks but when it comes to your personal injury claim, using AI to write or summarise information for your solicitor can cause real problems.
I am increasingly receiving correspondence from clients prepared using AI that contains factual inaccuracies or does not reflect their natural manner or voice, which can undermine the credibility of a claim.
The risks of using AI
AI can change your story
AI doesn’t just repeat what you type; it generates new text. This can lead to:
- Added details that never happened
- Missing important facts
- Twists in wording that change the meaning or interpretation of your evidence
Even small inaccuracies can harm your credibility.
AI cannot tell what matters legally
AI might delete or simplify details that are actually crucial for proving your case like how the accident happened or when symptoms began.
It may not sound like you
Insurers and courts expect your account to sound natural. AI-generated text can look overly polished or generic, raising questions about authenticity.
Your private information may not stay private
Many AI tools store or use what you type, which could put your medical and personal details at risk.
Giving your solicitor information in your own words helps to ensure:
- The truth comes directly from you ensuring information is accurate.
- Your natural voice strengthens your credibility and the information remains authentic in nature.
- You include real experiences an AI tool might remove in order to ensure thorough information is provided.
- Your data stays protected.
- Your Solicitor can shape and present your information properly for your case and exclude any irrelevant information.
Your Solicitor does not need perfect grammar however they need your genuine account.
Checklist: How to give clear, safe information
- Write everything in your own words
Do not worry about spelling or structure as your Solicitor will sort that out. - Tell your Solicitor exactly what happened
Include dates, times, what you were doing and how the accident unfolded. - Describe your injuries and symptoms honestly
Say when they started, how they feel, and how they affect your daily life. - Share anything you are unsure about
If you cannot remember a detail, say so. Guessing can create problems later. - Avoid using AI, online forms or rewriting tools
These can change important facts without you realising. - Send documents without editing them
Provide photos, letters, medical records and messages exactly as they are. - Keep your Solicitor updated
Tell them about any new symptoms, treatment changes, or changes at work.
Once your Personal Injury Solicitor has received genuine information from you, they can:
- ask questions to fill gaps,
- extract what is legally relevant,
- draft formal statements, and
- ensure your evidence is presented clearly and accurately.
That is their expertise and it works best when it begins with your words, not AI’s.
Our specialist Personal Injury team understands that every detail matters. We work closely with our clients to ensure their evidence is presented clearly, accurately, and in a way that reflects their true experience. If you are considering making a claim or need advice, our experts are here to guide you every step of the way. Contact us on 0330 822 3451 today to speak with a member of our team or request a callback.