Posted on 28th September 2018
Believing that something has gone wrong with the medical treatment either you or a loved one has received is understandably very worrying. It can leave people feeling vulnerable and in need of answers.The first step you should take is speak to the medical clinicians about your concerns. The NHS strives to work with a duty of candour, which means that all healthcare professionals should be open and honest with their patients when something seems to have gone wrong with the care provided. Sometimes, an explanation and an apology will be enough to help you understand what has happened, and move on from it.