Use Of Generative Artificial Intelligence (AI) Tools
Subject to strict safeguards, we may make use of AI tools to assist us with certain tasks. This may include activities such as summarising documents, transcribing audio, locating information within your matter file, generating draft text, preparing chronologies, or helping with internal document organisation.
Using these tools can help us work more efficiently and identify relevant information more effectively. However, AI tools can produce inaccurate or incomplete suggestions (sometimes called ‘hallucinations’), which is why all outputs are reviewed by a human and never relied on without professional judgment.
Any AI tools we use are carefully vetted for their security and compliance with our policies and professional obligations, including in particular for data protection and confidentiality, ensuring that inputs are not used for model-training. We do not use potentially unsafe AI tools such as consumer versions of Copilot, ChatGPT, Gemini, Claude, etc.
Any outputs produced by AI tools used or relied on in connection with your matter will be checked carefully by a human, and professional judgment will always be applied.
We will only use AI tools where they are helpful, appropriate, and consistent with our legal and regulatory obligations, including confidentiality and data protection laws.
Any staff using AI tools in connection with your matter must first complete mandatory training and adhere to the firm’s policy to ensure secure, responsible use. The use of AI tools does not replace legal expertise or human decision‑making.
If you have any questions about how we use AI tools, let us know and we will be pleased to discuss this with you.
Use of AI Tools by you
We recognise that AI tools can help clients to organise information and generate ideas. If you choose to use them, please note the following:
- You must notify us if you have used AI tools to generate correspondence or documents that you send to us.
- You should not upload our advice or other privileged/confidential material to consumer AI tools. Doing so may waive privilege or compromise confidentiality which may have serious consequences. If you wish to use AI with privileged/confidential material, please discuss this us so we can agree safe parameters for doing so privately and securely.
- AI chatbots and similar tools can produce content that, while looking convincing authoritative, is inaccurate, incomplete, out-of-date, or from the wrong legal jurisdiction. Any ‘advice’ they generate should not be a substitute for our legal advice. We are not responsible for decisions you take relying on AI output.
- AI tools are notorious for generating fabricated case citations, statutes, or quotations. If you provide us with research or references sourced from AI, we will need to verify them carefully. Time spent checking and correcting AI‑sourced material will be chargeable in the normal way and may lead to costs becoming disproportionate.
- AI tools can produce extensive, rapidly‑iterated task lists and arguments. Again, there is a risk that the time required to work through these may unreasonably increase costs or delay progress.
- It is important that your instructions to us must come from you (or an authorised representative). There may be important decisions that you need for which you will be responsible. If you use AI to create summaries, chronologies or datasets for our use, you are responsible for ensuring they are accurate and complete.
- Some AI tools may reuse third‑party content or impose licence restrictions. If you ask us to implement AI‑generated material, you confirm that doing so will not infringe third‑party rights and that you have any necessary permissions.