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New Client Advisor

Hodge Jones & Allen LLP
Leading London NW1 Solicitors

New Client Advisor

 

We have an exciting opportunity for a New Client Advisor working within the HJA Marketing team. The primary responsibility will be to receive and screen calls from those seeking HJA’s legal services from all our teams.

 

You will be dealing with a high level of incoming calls which will require a sensitive and professional manner; good interviewing skills to assess how to direct clients to the appropriate services within the firm. There will also be scope to assist with the firm’s other departments and marketing initiatives.

 

You will be:

  • A graduate with a Diploma in Law or Level 2 qualification from the Chartered Institute of Legal Executives
  • A confident communicator, interacting with a varying range of client enquiries in an understanding and professional manner, at all times.
  • Skilled at listening, with an ability to discuss and understand complex legal situations with clients in a supportive and non-judgmental way.

 

The successful candidate will have previous experience in a similar role. You will have good analytical, IT and literacy skills, be methodical, able to work on your own initiative, with a flexible attitude.  You will be a member of our front-line response team required to handle enquiries thoughtfully and speedily to achieve high lead to case conversion rates.

 

Operating from modern Central London premises, Hodge Jones & Allen LLP is a top ranking law firm offering good prospects, training and IT facilities.

 

Covering letter, CV and current salary details to Leah Gill, Hodge Jones & Allen LLP, 180 North Gower Street, London NW1 2NB or email lgill@hja.net.

 

Closing date 5pm, Wednesday 15 August 2018.

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Our offices are open from Monday to Friday from 9 am to 6 pm.

Phone:0800 437 0322
Fax:020 7388 2106
Address:Hodge Jones & Allen LLP
180 North Gower Street
London
NW1 2NB